Support & FAQ

The subscription includes: (1) AI reviews (weekly and monthly, under the in-app cooldown rules); (2) more custom cards (monthly 2, yearly 4; free 1); (3) custom task creation (monthly 12 per billing period, yearly unlimited; free 2 in total); (4) +2 extra daily habit slots; (5) full garden display (monthly 14 plants, yearly 16; free shows the latest 2); (6) sync of your records across devices (included in both monthly and yearly). Everything else — core check-ins, plant growth, polaroid cards, viewing your history — is not part of the subscription and remains free to use.

Monthly is $5.99/month, good for trying it out; cancellation and renewal follow the App Store's subscription rules. Yearly is $39.99/year — you save $31.89 versus paying monthly for a year — better value once you know the app fits you. Both tiers include the same kinds of features, but three limits differ: custom cards — 2 on monthly, 4 on yearly; custom task creation — 12 per billing period on monthly, unlimited on yearly; garden display — 14 plants on monthly, 16 on yearly. The extra daily habit slots (+2) and the AI review rules are the same on both tiers. Final prices are as configured and shown in App Store Connect.

AI reviews call a model and run on servers every month, so they carry ongoing costs; the subscription pays for that ongoing service. The local check-in features don't depend on those services, so they are not locked behind the paywall.

Permanent, not a trial. You can create habits, check in, grow plants and view your history for free. The free version caps how many new regular habits you can start per day and how many starred slots you have (see the in-app explanation). AI reviews require a subscription.

Not within a period you have already paid for — no price rises, no feature cuts. If pricing or benefits ever change, we will announce it in the app and in the release notes in advance, and the change will only apply to new periods.

Cancellation and renewal follow the App Store's subscription rules. On your iPhone: Settings → tap your name → Subscriptions → MAYBII → Cancel Subscription. Deleting the app does not cancel the subscription; you must do it in Settings. After cancelling, your benefits continue until the current period ends.

No. Cancelling stops renewal — the current period is not refunded and benefits run to its end. A refund means getting money already paid back; that requires a separate request to Apple (see below).

You can apply, but whether it is approved and how much is refunded is Apple's decision — we can't promise an outcome. Go to reportaproblem.apple.com, sign in with your Apple account, find this subscription and submit the request; Apple usually responds within 1–2 days. Apple may refund in full, refund part based on unused time, or decline. For duplicate or mistaken charges, you can also contact us first (email at the top of this page) and we will help verify the order status.

No. Your records live on your phone and are not deleted because of a refund. What ends is the subscription benefit: you can no longer generate new AI reviews, and starred slots return to the free allowance. Past reviews, polaroid cards and check-in history remain viewable.

Renewals are processed by Apple, and receipts are sent to your Apple account email. How far ahead you need to cancel to avoid being charged follows the App Store's subscription rules (currently, at least 24 hours before the renewal time).

Yes. Cancelling never deletes data: check-in records, plant stages, polaroid cards and generated AI reviews all remain viewable. Stopping payment never wipes your history — that is a fixed rule for us.

Yes, free, no subscription needed. In Settings → Export Data, your check-in records, the review texts you wrote and your AI review results are compiled into a text file you can save or send to yourself via the share sheet. Export happens entirely on your phone and never passes through our server.

If we ever discontinue the app, we will announce it in the app and in the release notes in advance, followed by a transition period of 3 months during which you can export or screenshot your records. Data stored on your phone does not depend on our server — if the server closes, your local records still open and remain readable.

If you subscribe (monthly or yearly), your records sync across your devices through your own iCloud: sign in with the same Apple ID on the new phone, with iCloud enabled, and continue where you left off. Free-version records are stored on your device, so please use Export Data to back up before switching phones.

We do not keep your original text. Your text passes through our server to Qwen to generate the review; it is processed only temporarily during generation and is not stored on our server. The server keeps only content-free call logs (time, text length, success or failure), retained for 30 days and then automatically deleted. Alibaba Cloud states that data sent through its paid API is not used for model training. Generated reviews are stored on your own phone.

We won't promise a number of years. We promise four verifiable things: (1) fixed costs are low — servers and model calls are the main expenses, and we regularly publish monthly costs and subscription coverage in the release notes; (2) core check-ins do not depend on the server, so a server problem never blocks your check-ins or your history; (3) if we ever stop, we follow the process above with advance notice — never a silent disappearance; (4) we regularly publish server maintenance, log-cleanup and upgrade status in the release notes.

In the app: Settings → Feedback, or email deshiru@foxmail.com. We reply within 3 business days.

Release notes are visible in the app; every update states what changed and why. Any change to subscription benefits is called out explicitly in the release notes, never buried.

No. The rules are fixed and knowable in advance: only after 7 full calendar days with no check-ins does a plant enter dormancy. In dormancy, progress decreases a little each day (alternating 1 and 2), never to zero at once. Once you check in again, the decrease stops that same day, and check-ins on 3 different days bring the plant fully back. Reminder wording after a lapse is invitational — it will never tell you your plant is dying.

No. Past check-ins and generated polaroid cards are never deleted because of a lapse or plant decay.